Daily Pick: 12 adaptive behaviors for change

Daily Pick outlines most popular posts and tweets on innovation from WAI social networks.

By developing the appropriate customer focused thinking processes, innovation can help anticipate drastic  and unforeseeable changes by opening access to knowledge and learning lessons from past. Driven by emotions and care, new strategies allow innovation experts to develop adaptive design as a way to comply with growingly demanding social and environmental constraints. While recognizing achievements is important, analysis and cumulative learning appear as drivers for anyone willing to adapt to changes ahead.

#1 Understand customer decision making process

“Wouldn’t it be great if you knew exactly what your customers are thinking? Although mind reading may be out of the question, businesses can still figure how to please customers by tapping into their emotions, with the help of social science. This infographic from Microsoft Enterprise and Column Five does a deep dive into the psychology of decision-making.” ANNA HENSEL, INC

#2 Anticipate drastic changes

“Like other analysts who are increasingly bearish, Edwards marshals the recent events in China as evidence that something is seriously wrong. He argues that Chinese policy makers are in an impossible bind.” Chris Matthews, Fortune

#3 Open access to knowledge

“Yahoo’s Webscope program is not new, and already offers a number of datasets comprised of anonymized user data for non-commercial use. However, this 13.5 TB machine learning data dump is its largest to date. Other datasets available on its site can be measured in GB’s, not TB’s, like the over 50 GB dataset that contains a sample of pages with HTML forms”. Sara Perez, TechCrunch

#4 Learn from the past

“I suppose if you were the bank at the heart of 2008-2012 financial crisis – when RBS had to be nationalized, at  tax payers’ expense, your nervousness could be forgiven. But in that case, it does look like panic”, analyses The Herald Scotland with a note of irony.  Courrier International

#5 Love and care

“C. William Pollard, the chairman of ServiceMaster (as quoted in the book Firms of Endearment) believes that real leaders are role models and risk takers who “love and care for the people they lead” by, in part, giving rather than taking, listening rather than talking, and initiating rather than administrating”. Susan Cramm, Strategy & Business

#6 Expect unforeseeable change

“In a standard economic model, the economist assumes what the right way to think about the world is – and that the right way is to assume that unforeseeable change will not happen. I remember vividly how uneasy I felt when I first heard this Orwellian twist”. Roman Frydman interviewed by Lynn Paramore, Institute for New Economic Thinking

#7 Develop adaptive design

“For adaptive design to flourish, both the adaptive leadership practitioners and the design thinkers will have to start by acknowledging that neither has all of the answers. Indeed, in working to develop this synthesis, each of us had to give up something—some piece of our original practice that had worked for us in the past. Without knowing it at the time, we were practicing what we now try to preach!” Maya Bernstein & Marty Linsky, SSIR

#8 Identify achievements

“Research shows that kids’ ability to bend the truth is a developmental milestone, much like walking and talking”. Susan Pinker, The Wall Street Journal

#9 Defend the environment

“Through the portrait of the American lawyer Rob Bilott, The New York Times reveals how the DuPont has developed a massive water pollution in Western Virginia, gradually poisoning livestock, residents and employees. With a substance that can now be found everywhere on Earth”.  Courrier International

#10 Assess your social impact

“Thanks to exponential progress achieved by digital technologies, sectors like artificial intelligence, electronics and healthcare have already recorded unprecedented advances. On this basis, can we assert that a third industrial revolution has taken place in the form of a digital disruption following the industrial revolution? How would these technological transformations modify our societies?” France Stratégie

#11 Analyze further

“The Biological Neural Network approach would stream the data from each analyst (such as the details of the files routinely accessed, numbers of emails, numbers of postings, etc.) and would automatically build individual models of normal behavior for each person. The system would then predict what would be normal for each analyst and would flag anything abnormal.” Jeff Hawkins & Donna Dubinsky, Numenta

#12 Cumulate learning


“Apply the concept of cumulative learning to every day life and your work place by keeping track of noteworthy bits of knowledge you acquire. Go through takeaways from recent books, observations during an important negotiation, or keep a small journal with anything that strikes your attention. Start integrating cumulative learning into your self-improvement program.” Christina Baldassarre, Entrepreneur

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